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CompTIA Personal Computer Components

CompTIA is constantly reviewing the content of our exams and updating test questions to be sure our exams are current and the security of the questions is protected. When necessary, we will publish updated exams based on existing exam objectives. Please know that all related exam preparation materials will still be valid.

1.0 Personal Computer Components
1.1 Install, configure, optimize and upgrade personal computer components • Add, remove and configure personal computer components including selection and installation of appropriate components for example: o Storage devices o Motherboards o Power supplies o Processors / CPUs o Memory o Display devices o Input devices (e.g. basic, specialty and multimedia) o Adapter cards o Cooling systems
 
1.2 Identify tools, diagnostic procedures and troubleshooting techniques for personal computer components • Identify and apply basic diagnostic procedures and troubleshooting techniques o Isolate and identify the problem using visual and audible inspection of components and minimum configuration • Recognize and isolate issues with peripherals, multimedia, specialty input devices, internal and external storage and CPUs • Identify the steps used to troubleshoot components (e.g. check proper seating, installation, appropriate components, settings and current driver) for example: o Power supply o Processor / CPUs and motherboards o Memory o Adapter cards o Display and input devices • Recognize names, purposes, characteristics and appropriate application of tools for example: o Multimeter o Anti-static pad and wrist strap o Specialty hardware / tools o Loop back plugs o Cleaning products (e.g. vacuum, cleaning pads)
 

1.3 Perform preventive maintenance of personal computer components • Identify and apply common preventive maintenance techniques for personal computer components for example: o Display devices (e.g. cleaning, ventilation) o Power devices (e.g. appropriate source such as power strip, surge protector, ventilation and cooling) o Input devices (e.g. covers) o Storage devices (e.g. software tools such as Disk Defragmenter and cleaning of optics and tape heads) o Thermally sensitive devices such as motherboards, CPU, adapter cards memory (e.g. cleaning, air flow)
In order to receive CompTIA A+ certification a candidate must pass two exams. The first exam is CompTIA A+ Essentials. Objectives for the CompTIA A+ Essentials Examination are available for public review at www.comptia.org. The CompTIA A+ 220-602 exam is targeted for individuals who work or intend to work in a mobile or corporate technical environment with a high level of face-to-face client interaction. Job titles in some organizations which are descriptive of the role of this individual may be: Enterprise technician, IT administrator, field service technician, PC technician, etc.

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