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15. Which of the following may cause a printer to not print correctly after updating from Windows 98 to
Windows XP?
A. Incorrect printer driver.
B. Printer needs calibration.
C. Dirty printer head.
D. Font settings on the printer.
Answer: A
KillTest
16. A laser printer is sent for repair and the work order indicates that there is an image printing problem.
Which of the following should a technician do FIRST to confirm this problem?
A. Run the calibration feature on the laser printer.
B. Run a selftest image page from the printer.
C. Clean the corona wire and return printer.
D. Print a test page from a computer.
Answer: B
