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13. When using an ink jet printer, a user reports that colors seem to be missing intermittently. Which of the following is MOST likely the cause?
A. The printer needs to be calibrated.
B. There is a problem with the document being printed.
C. The print head is clogged.
D. An incorrect paper type is being used.
Answer: C
14. When installing a new scanner, Windows XP does not automatically recognize the scanner. Which of the following actions should be taken?
A. Use the Scanners and Cameras Wizard to add the device.
B. Enable the scanner in the BIOS.
C. Add new printer Wizard.
D. Ensure the scanner is not locked.
Answer: A
