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17. A technician has just completed work at anonsite location. They would liketo send an email toanother
customer using the customers computer. Which of the following is an appropriate action to take?
A. Use the customers computer to check email accessible through a website.
B. Ask the customer for permission to use their email client.
C. Ask the customer for permission to check email through a website.
D. Use the customers email client to check email.
Answer: C
18.Which of the following file instructsWindows XP where the operating system resides?
A. BOOT.INI
B. AUTOEXEC. BAT
C. WIN.INI
D. POST
Answer: A
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